After an incident, many teams repeat that there are 72 hours to notify. That deadline exists, but it comes from the European data protection regulation and applies to notice given to the European authority. In Mexico the rule is different, and on one point it asks for more: notice to data subjects must be given immediately.
What the law requires
Under Article 19 of the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), when a security breach, occurring at any stage of the processing, significantly affects the economic or moral rights of data subjects, the controller must inform them immediately so they can take steps to defend their rights.
Three consequences follow from the text. The first is that there is no deadline in hours: the standard is immediate. The second is that the notice is addressed to the data subject; neither the law nor its regulations establish mandatory notice to the Ministry of Anti-Corruption and Good Governance (Secretaría Anticorrupción y Buen Gobierno). The third is that the duty is triggered when the impact is significant, so the company must assess it quickly and document why it concluded that it was or was not.
The 2011 Regulations, whose force alongside the 2025 law is debatable, set out the minimum content of the notice: the nature of the incident, the data compromised, recommendations to the data subject, immediate corrective actions and the means to obtain more information (Article 65 of the Regulations). Although their binding force is open to debate, following them as a guide is prudent.
The 72 hours may indeed apply to your company if it is subject to the European regulation because it offers services to people in the European Union, or if a contract with a customer imposes them. In that case they apply as an obligation in addition to the Mexican rule.
What to do and by when
- Define today who decides whether a breach is significant and under what criteria.
- Prepare notice templates for data subjects with the minimum content, ready to be adjusted within hours.
- Keep data subjects’ contact details up to date so you can notify them through the fastest channel.
- Review your contracts with customers and vendors to identify agreed notification deadlines.
- Document every incident, even if you conclude it was not significant, with the date, the data affected and the reasons for your decision.
Recommendations to mitigate risk
If the breach is attributable to the controller, the fine ranges from 200 to 320,000 times the Unit of Measurement and Update (UMA), equivalent to MXN 23,462 to MXN 37,539,200, under Article 58, section XI, and Article 59, section III. Failing to give timely notice worsens the company’s position and exposes it to claims from data subjects for damages that could have been avoided (Article 53). If the authority opens a verification proceeding, the first thing it will ask for is the incident log.
How we approach it at LEXURE
We prepare the assessment and notice procedure, the templates and the matrix of contractual notification obligations, so the company can act within hours.
If your company has not defined who decides and who gives notice in the event of an incident, schedule a diagnostic meeting with us.
Legal basis
- Federal Law on the Protection of Personal Data Held by Private Parties, Articles 19, 53, 58, section XI, and 59, section III. Current text (opens in a new tab)
- Regulations of the Federal Law on the Protection of Personal Data Held by Private Parties (Reglamento de la Ley Federal de Protección de Datos Personales en Posesión de los Particulares), Articles 63 to 66. Published text (opens in a new tab)
- 2026 value of the Unit of Measurement and Update, National Institute of Statistics and Geography (INEGI). Official publication (opens in a new tab)
This note is for information only and describes the law in force on the verification date. It is not legal advice on a specific matter. It is a translation of the Spanish original: Mexican law is published in Spanish, and the official Spanish texts prevail.